1. Introduction
Prompt Integrated respects your privacy and values the trust you place in us. We are a Malaysia-based logistics company dedicated to providing integrated logistics solutions. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website or use our services.
By using our website, you consent to this Privacy Policy.
2. Data Collected
Data Storage Location
We are based in Malaysia, and our website servers are hosted securely. Your data is stored in compliance with applicable Malaysian data protection laws and regulations.
Registration Data
When registering on our website, we store your username, email address, and other information provided in your user profile. You can review, edit, or delete your personal information anytime, except for your username. Website administrators have access to this data for management purposes.
Service Request Data
To provide logistics services, customer support, or respond to inquiries, we may store necessary information such as your name, contact details, company information, and details relevant to the requested services.
Support Data
When submitting requests for support or inquiries via our contact forms or email, we collect and store the data you provide explicitly for the purpose of assisting you.
Comments
If you leave comments or feedback on our website, we collect the data shown in the comment form, including IP addresses and browser information, to assist spam detection and website security.
Contact Form
Information submitted via our contact form is sent securely to our official company email and is stored solely to respond to your request. This information is never shared with third parties without your explicit consent.
Google Analytics
We use Google Analytics for anonymous reporting of site usage, ensuring no personalized data is stored. To opt-out of Google Analytics, please visit: Google Analytics Opt-out.
3. Use of Personal Data
Prompt Integrated uses your personal data to:
- Verify your identity and facilitate your use of our services.
- Provide professional logistics support and customer assistance.
- Communicate service updates, promotions, or important announcements.
- Prevent fraudulent transactions and ensure your data security.
- Enhance your user experience by customizing our website.
- Ensure optimal website performance and administrative operations.
4. Embedded Content & Third-party Services
Our website may contain embedded content from third-party providers (such as Google Maps or social media platforms). These third-party services may collect data about your interactions when you use or view their embedded content. Prompt Integrated has no control over third-party privacy practices.
5. Cookies
Our website uses cookies—small text files stored on your device—to enhance user experience and website functionality.
Necessary Cookies:
- Session cookies: To recognize your unique session on our website.
- Authentication cookies: Used to authenticate logged-in users.
You can manage or disable cookies in your browser settings, though doing so may affect website functionality.
6. Who Has Access to Your Data
Your personal information is securely accessed by:
- Authorized Prompt Integrated administrators.
- Customer support teams, strictly for the purpose of providing requested services or assistance.
7. Third-Party Access to Your Data
We never share your personal data (e.g., email, contact information) with third parties unless required for service delivery or as mandated by law. If needed, data sharing is strictly limited, secured, and governed by confidentiality agreements.
8. Data Retention
Prompt Integrated retains your personal data only as long as necessary for the purpose for which it was collected or as required by law. You may request deletion of your personal data anytime, subject to our legal obligations.
9. Security Measures
We employ SSL/HTTPS encryption throughout our website to protect your personal data. We regularly implement measures to prevent unauthorized access or data breaches and will promptly notify you if such an event occurs.
10. Your Data Rights
You may request:
- Access to the personal data we store about you.
- Correction or update of inaccurate personal data.
- Deletion of your personal data, subject to applicable legal obligations.
To exercise your rights, please contact us using the contact details provided on our website.
11. Links to Third-party Websites
Our website may contain links to external websites. Prompt Integrated is not responsible for the privacy practices or content of these third-party websites. We recommend reviewing their respective privacy policies.
12. Release of Data for Legal Purposes
Prompt Integrated may disclose your personal information if legally required by government authorities, court orders, or law enforcement investigations. We will comply only to the extent required by applicable law.
13. Changes to this Policy
We may update this Privacy Policy periodically. We encourage you to review it regularly to stay informed. Your continued use of our website constitutes acceptance of the updated terms.
Contact Us If you have any questions regarding this Privacy Policy or data practices, please reach out via our official contact channels provided on our website.
Last updated: March 2025